In Store Purchases:
For items that are purchased at our retail location, we accept returns for store credit only within 14 days of purchase. Please note some items are not available to be returned - those items are listed below.
-Candles
-Pillows
-Jewelry
-Books
-Gift cards
-Bath & body items
-Furniture
-Rugs
-Sale items
-Art
-Lamps
Returns must be in their original condition, with original packaging and tags still in place.
Online Purchases:
For items that are purchased via our website, we offer store credit within 14 days of the delivery date. We do not pay for return shipping and original shipping costs are non-refundable. We highly recommend sending your returns with insurance and a tracking number. Please note some items are not available to be returned - those items are listed below.
-Candles
-Pillows
-Jewelry
-Books
-Gift cards
-Bath & body items
-Furniture
-Rugs
-Sale items
-Lamps
Returns must be in their original condition, with original packaging and tags still in place.
For items that arrive broken or damaged, please contact us within 48 hours of receiving your package by emailing stephanie@thacherandspring.com with photos of your items.
